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How to restore my upwork account?

Active Member
Yaroslav S Member Since: May 25, 2018
1 of 30

Hi,

Is it possible to restore my account that has been closed?

login name is **Edited for community guidelines**

 

Active Member
Aumkareshwar T Member Since: Apr 2, 2018
2 of 30
 
Active Member
Yaroslav S Member Since: May 25, 2018
3 of 30

I can't use my previous email and that's a problem. 

Active Member
Aumkareshwar T Member Since: Apr 2, 2018
4 of 30
 
Active Member
Yaroslav S Member Since: May 25, 2018
5 of 30

It says that I can't use that email.

 

Account has been closed

Community Guru
Petra R Member Since: Aug 3, 2011
6 of 30

@aumkareshwar T wrote:

What error does it give you when you try to create new account using that email. Does your previous account got suspended ?


 It is strictly forbidden to close one account and open another. You are giving really bad advice!

 

The OP needs to contact Support and the old account **CAN** be reopened provided it was not suspended by Upwork, but in that case it could not have been closed.

 

Community Guru
Petra R Member Since: Aug 3, 2011
7 of 30

accidental double post

 

Active Member
Yaroslav S Member Since: May 25, 2018
8 of 30

You are right Petra, it was suspended because I sent several proposals and didn't get response, and Upwork decided that I have low skills or incompatible ones.

And at that time I got confused with all that stuff and wanted my account to be closed, but realised it was a bad idea

Community Guru
Petra R Member Since: Aug 3, 2011
9 of 30

Well, if you were suspended then you can not open a new account AND you are not able to reopen your old one because Upwork have decided you are not a good fit for the platform. That means *you* were suspended, not your previous profile, and are not allowed on Upwork.

 

 

 

Active Member
Yaroslav S Member Since: May 25, 2018
10 of 30

How Upwork makes such descisions? Based on what info I mean. I had several successful projects

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