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How to return my payment from payoneer authority?

Ace Contributor
Mst Faujia Y Member Since: Sep 5, 2016
1 of 2

Hello Dear,

 

I withdraw some Us dollar from my upwork account via payoneer mastard card on 31st January. But i could not get my payment until now. Payoneer authority want to Id verification from me now for payment. I send all my document for Id verification but they rejected my Government national ID card. But I have no passport or driving license for Id verification. I have a valid Government national Id card. I want to cancelled withdraw payment with partnership payoneer authority. So i want to return my payment in my Upwork account at moment. How can I return my payment now? Please help me anybody

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Faujia,

 

Unfortunately we can`t reverse withdrawn funds, I would suggest to reach out to Payoneer customer support so that they can assist you further with your account. Thank you.


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