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Nirali's avatar
Nirali D Community Member

How to set up CIBC USD account as payment method?

Hi, I am a freelancer based in Canada. I wish to receive my payment in USD through a Canadian USD bank account [i.e. CIBC USD account]. When I enter the routing number shared with me by my Canadian banker, I get an error 'Bank not found'.I have attached the screenshot below. Has anyone faced similar issue before? I could really use some help here. 

 

Banker has shared all the details with me, I feel banker can help no further.  

2 REPLIES 2
Andrea's avatar
Andrea G Community Manager

Hi Nirali,

 

The appropriate payment method for sending funds to an international USD account would be Wire Transfer. Could you please try adding your bank details this way instead?

 

~Andrea
Nirali's avatar
Nirali D Community Member

It is also not accepting my Canadian bank details saying that there are name mismatches. I added another question in the community here.  

 

Please help