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michael_isr
Community Member

How to withdraw the pruposal and return the connects.

This is not fair.
The client has not responded for a month. He does not choose anyone and does not close the project. I believe that in this case, UpWork should give the freelancers the opportunity to withdraw the pruposal and return the connects.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Michael,

 

Connects are only returned when a client closes their job without hiring or we find a job post has violated our Terms of Service. While some clients take time to hire on their jobs and often come back to review candidates weeks after they posted a job, postings with no activity for more than 30 days are automatically closed.

 

Withdrawal of your proposal for a project will not refund the Connects you’ve used. Please see this article for more information.

 

Thank you!

~ Bojan
Upwork
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