I CAN'T GET PAID

[#1]

Hi, I'm new to Upwork I completed two works so far, once is a fixed price once is a contract, I have one payment ready to go, and the other one is under review, I added my first payment method last week and am still shows inactive, I added a second one today, and on my tax info I selected non-US person and put my full legal, but nothing else was asked, no form was given nor link, just a section where I can put my name, my address and if I am or not a US person. I would like to have help from IT and see if I need something else to do or if I should wait more days and check and worried especially because of an upcoming contract, that has a bigger pay. how or what do I need to give to complete my verification process is something missing? or am I just waiting for the payments to go active? 

[#2]

Hi Genesis,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.