Mar 11, 2021 10:04:46 AM by Samera H
Hi, I just refunded a client due to my inavailability i needed to end the contract and refunded her but her review is on my profile. Please enlighten me. thanks
Mar 11, 2021 10:10:46 AM Edited Mar 11, 2021 10:16:12 AM by Petra R
Samera H wrote:Hi, I just refunded a client due to my inavailability i needed to end the contract and refunded her but her review is on my profile. Please enlighten me. thanks
It'll take a day or so to vanish. Be aware that refunding only (eventually) removes the visible feedback. The contract's effect on your metrics remains.
You'll likely get a Job Success Score at the next update.
Mar 11, 2021 10:20:41 AM by Bojan S
Hi Samera,
I checked this for you and the feedback you’re referring to not showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you still see it on your end?
Let us know if the issue persists.
Thank you.