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0d4ed13e
Community Member

I Refunded my client but her review is on my page.

Hi, I just refunded a client due to my inavailability i needed to end the contract and refunded her but her review is on my profile. Please enlighten me. thanks

2 REPLIES 2
petra_r
Community Member


Samera H wrote:

Hi, I just refunded a client due to my inavailability i needed to end the contract and refunded her but her review is on my profile. Please enlighten me. thanks


It'll take a day or so to vanish. Be aware that refunding only (eventually) removes the visible feedback. The contract's effect on your metrics remains.


You'll likely get a Job Success Score at the next update. 

BojanS
Community Manager
Community Manager

Hi Samera,

 

I checked this for you and the feedback you’re referring to not showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you still see it on your end?  

 

Let us know if the issue persists.  

 

Thank you.

~ Bojan
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