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I Refunded my client but her review is on my page.

0d4ed13e
Active Member
Samera H Member Since: Feb 23, 2020
1 of 3

Hi, I just refunded a client due to my inavailability i needed to end the contract and refunded her but her review is on my profile. Please enlighten me. thanks

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Samera H wrote:

Hi, I just refunded a client due to my inavailability i needed to end the contract and refunded her but her review is on my profile. Please enlighten me. thanks


It'll take a day or so to vanish. Be aware that refunding only (eventually) removes the visible feedback. The contract's effect on your metrics remains.


You'll likely get a Job Success Score at the next update. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3 of 3

Hi Samera,

 

I checked this for you and the feedback you’re referring to not showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you still see it on your end?  

 

Let us know if the issue persists.  

 

Thank you.

~ Bojan
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