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Christina's avatar
Christina S Community Member

I Still Cannot Sign in Using Google

Hello,

 

Thank you very much for solving my being locked out of my Account for an unknown reason. I did change my password, but I still cannot login using my Google account. I know that in my end it says solved, but it isn't. I know that I didn't respond back to you. The reason why I haven't, is because I cannot log into using my Windows 11 Drsktop Chrrome Browser. It's asking me to login via Google.

Right now, I am writing to you using my phone, which I hardly ever use for my phone for freelancing. I can login using Samsung Internet Browser, but I cannot login to any browser on my laptop.

 

At this point, I think that I might download your phone app so that I can communicate with you there until this issue is solved (I need to free up space on my phone anyway).

 

Update:

I tried to get rid of Google Sign in on my phone, but your site and app doesn't recognize that I have a  new password. I will try again tomorrow, but this time with the app. I don't want to lock myself out constantly logging in. 

 

All I am asking help on now is to get rid of Google Sign In on my end.

 

So, this issue isn't solved on my end. If you can help me with this, I would be happy.

 

Thanks,

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