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wordsbykemi
Community Member

I accidentally closed my Upwork account

Hello there,

I accidentally closed my Upwork account. I wanted to change my profile from seller to buyer because I needed translation (Mandarin) done for me. I did not know how I would achieve that, so I closed the account. I read here that it is illegal to open another account, but I opened this for the sole purpose of reopening my first account. Can I please reopen the first so that I can continue using it as having multiple accounts is a illegal on Upwork. Thanks.

2 REPLIES 2
tinker_bell3
Moderator
Moderator

Hi Esther,

 

Please send me a PM by clicking on my name, and kindly share the details of the account you're referring to. Thanks. 

~ Joanne
Upwork
tinker_bell3
Moderator
Moderator

Hi Esther, 

 

Thank you for sharing your account details, and apologies for the delay in my response. As requested, your account has been reinstated. Please close this account that you used in the community as soon as you can access your previous account. 

~ Joanne
Upwork
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