Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I accidentially mistook and refunded some cash to a customer, it is in pending state.

Highlighted
Active Member
Vlad M Member Since: Feb 28, 2020
1 of 3

There is no lie and my customer don't want this money. Can I fix this mistake or Upwork can help me in it? It's my first success job and I don't want loose my money by this stupid mistake. (I ukrainian and just thought that refund = withdraw Smiley Very Happy)

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 3

Hi Vlad,

 

The client will need to pay you again via Bonus payment. Unfortunately we can't cancel or reverse a refund you`ve issued. Thank you.


Untitled

View solution in original post

Highlighted
Active Member
Vlad M Member Since: Feb 28, 2020
3 of 3

Thank you for advice!

TOP KUDOED MEMBERS