I also have received an error message more than 48 hours ago. It indicates on yor site to contact customer service. Unfortunately there is no way in which customer service is listed as being able to be contacted. As you are aware of the error in frequently asked question; I am only able to assume it is impossible to contact anyone real from this company. Please advise if this is not the case?
I assume you are referring to location verification. We'll have somebody reach out to you directly and assist you with the process.
Please, let us know if you have any additional questions or issues.