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I am facing issues with upwork

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Active Member
Umair A Member Since: Nov 11, 2018
1 of 5

I am viewing this

Financial transactions for Umair **edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 5

Hi Umair, 

I went ahead and checked your account with the team. I'll come back here once I have more information. 

 

ETA: Hi Umair, a member of the Customer Support Team will reach out to you to assist you with your concern. 


-Avery
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Active Member
Umair A Member Since: Nov 11, 2018
3 of 5

I have followed all the steps, yet the financial limit is not lifted.

The 2nd problem is, now it is quiet hard to contact upwork. Everywhere there are automated non sense bot reply irrelevant. And there is no way to generate ticket or contact support by email. Please put the contact support email. Your community portal is very very messy and not user friendly. It wasted my 30 mintues. Generating a thread in  community forum is not the right way to get rid of questions and your responsibitlies. 

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Active Member
Umair A Member Since: Nov 11, 2018
4 of 5

I followed all the steps but my financial transaction limit is not yet lifted.

 

Ticket 26373901

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 5

Hi Umair,

 

I checked your account and I can see that you`ve already opened a new ticket. I will also escalate your concern to our team and one of our team members will assist you further as soon as possible. Thank you.


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