Apr 10, 2020 10:38:43 AM by Mr. I
I have an only first name on my National ID. But on my Upwork account, I have both first and last name.
I am finding issue due to mismatch in names for connecting my local bank account to Upwork.
I have tried to change my name but it is not changing. Please can someone suggest me how can I resolve this issue?
Apr 10, 2020 12:21:04 PM by Bojan S
Thank you for reaching out to us, Intishib.
One of our team members will reach out to you directly via a support ticket to assist you with this concern.
Apr 11, 2020 12:35:46 AM by Mr. I
When I will be contacted by the Support team? Do I need to get a support ticket? if yes then How can I get one?
Apr 11, 2020 02:16:31 AM by Aleksandar D
Hi Intishib,
I'm sorry for the delay in receiving a support ticket for the issue you are experiencing. I followed up with the team and one of our agents already reached out to you directly via a support ticket to assist you further.
Thank you.