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I am not able to connect my local bank account to my Upwork account.

intishib
Active Member
Mr. I Member Since: Jul 31, 2019
1 of 4

I have an only first name on my National ID. But on my  Upwork account, I have both first and last name.
I am finding issue due to mismatch in names for connecting my local bank account to Upwork.
I have tried to change my name but it is not changing. Please can someone suggest me how can I resolve this issue?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Thank you for reaching out to us, Intishib.

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 


~ Bojan
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intishib
Active Member
Mr. I Member Since: Jul 31, 2019
3 of 4

When I will be contacted by the Support team? Do I need to get a support ticket? if yes then How can I get one?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Intishib,

 

I'm sorry for the delay in receiving a support ticket for the issue you are experiencing. I followed up with the team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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