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Jatin's avatar
Jatin K Community Member

I am not able to get paid

Whenever I am trying to get paid after 2-3 days I am getting a "Scheduled payment on (DATE OF my payment) could not be processed" error.

my bank details are automatically disabled.

 

 

3 REPLIES 3
Bojan's avatar
Bojan S Community Manager

Hi Jatin,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with setting up your payment method. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Jatin's avatar
Jatin K Community Member

May I know what's the problem?

Cause as Upwork community site says my problem has been solved.

Bojan's avatar
Bojan S Community Manager

I’m sorry to hear about the inconvenience this caused, Jatin.

 

 It looks like you’re communicating with our team regarding this case on your existing ticket. Please allow time for our team to respond and update the ticket. If you have any additional questions please post them on that ticket for further assistance.

 

Thank you for your patience!

~ Bojan
Upwork