» Forums » Freelancers » I am not sure why my account was suspended.
Page options
Community Member

I am not sure why my account was suspended.



I entered Upwork on 26th Aug in 2019 and worked only for 4 months.

I was happy to meet great clients and good jobs. But in the meantime, I took the video verifications 3 times , and after 3rd verification, Upwork blocked my account. 

I don't know why and I am not sure what I should do to recover my account. 

Could anyone please tell me why my account was suspended and what I should do at the moment. 

Is this my last time on Upwork? I wish to work further on Upwork.


Please anyone help me.

Thanks in advance.

Community Manager
Community Manager

Hi Julian,


I'm sorry to hear about your account status. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.


Thank you for your patience.

~ Bojan

Hi, Bojan


Thanks for your help. 


By the way, my account is still suspended, even I followed your identity verification instructions.


Upwork said I can submit proposals. but I can't still do now.
Please help me and resolve this problem.
Now our clients are leaving me, I am losing my great jobs.
If you can help me recover my account, I will really appreciate it.


Latest Articles
Top Upvoted Members