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I am stuck at "re-enter your password"?

jhanaloden_md
Active Member
Jhanaloden D Member Since: Mar 9, 2018
1 of 3

Just this day, I tried to go to my profile settings.  What happened is that I was stuck at "Please re-enter your password". I checked, signed out, and found that there's nothing wrong with my account password. Could please someone explain this?

martinl93
Active Member
Martin L Member Since: Mar 9, 2018
2 of 3

Hi, when you click your name on top right corner, then settings you come to the page where you have to re-enter your password to get to settings. But im stuck there, I re-enter password, quick loading and back to re-enter password. Have tried this on several browsers, like chrome, firefox and even explorer

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3 of 3

Hi Jhanaloden and Martin, 

Thank you for reporting, our team is aware of this and is working on fixing it as soon as possible. 

~ Goran
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