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fehimcerik
Community Member

I am trying to get my first withdrawal but it's being rejected.

Hello,

 

I am trying to get my first withdrawal to my local bank. My bank information is entered and approved. The failure message tells me;

 

"The reason for returned funds is invalid data in the following fields: id_number."

 

If this is my national ID number I rechecked it. May I get help to fix this?

 

Thanks

Fehim

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Fehim,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.

~ Goran
Upwork

Thank you for quick return Goran.

 

I will be waiting.

 

Fehim

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