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Re: I am trying to update my portfolio with a new folder but cant

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
21 of 107

Hi everyone, 


Thank you for your patience as I had to clarify this with the team. Please know that this is working as designed. This is to encourage users to create specialized profiles as this allow freelancers to better customize their skills and experience. You may read more about it here through this announcement post. 


-Avery
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Active Member
Parth P Member Since: Aug 9, 2013
22 of 107

Hello Avery,

 

Then how clients would see my profile? i tried to apply for a job post and there is no way i can select a specilized profile to submit my cover letter while applying for a job post.

 

And my general profile is not good as i want to make as you're not allowing me to add or edit any portfolio items, so how will it work? can you please explain with a bit more details please,

 

Thanks!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
23 of 107

Hi Path, 


The profile that matches the skills noted on the job post, will be the profile that will be highlighted when your client receives your proposal. Your client will still be able to view your other profiles once they go to your profile page. 


-Avery
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Gary B Member Since: Apr 15, 2019
24 of 107
Frankly it an appalling change. It totally restricts us as users to control
what we show. You are only allowed two specialized profiles which is not
good enough. Why cant we just add our work to our portfolio as we would
prefer. We know our business and clients better than Upwork could

Gary
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Community Guru
Scott B Member Since: Nov 20, 2015
25 of 107

Are we kidding here? Why on earth do I need to create a separate profile from the one and only profile I need just to add portfolio items? If one has multiple specialities they need to promote then differing profiles makes sense. From your own documentation:

 

Specialized profiles allow you to tailor your profile to your audience and to create variations of your profile that showcase your experience within specific categories. For example, you can separate out the work you've done as a mobile game developer from your work as a translator or graphic designer. 

 

So from the above, what if you don't have any need to separate things out? You are forced to create what is essentially a duplicate profile just so that you can add portfolio items? The announcement of these profiles and the documentation about them all suggest that they are for segment of people who need them. This is great but if you are admitting that it isn't for everyone, then why on earth are you preventing people from creating portfolio items from their main? Essentially you are now demanding that everyone has to have a speciality profile if they at all want to show their work. 

 

I try hard to just sigh and move on, but when the platform keeps making these kinds of arbitrary decisions that NO ONE asks for and that just adds more work and time for no benefit, I get extremely frustrated. 

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Community Guru
Olga Q Member Since: Sep 5, 2012
26 of 107

Scott B wrote:

[…]

From your own documentation:

 

Specialized profiles allow you to tailor your profile to your audience and to create variations of your profile that showcase your experience within specific categories. For example, you can separate out the work you've done as a mobile game developer from your work as a translator or graphic designer. […]


Are you serious? A freelancer specializing in both mobile game development and translation? How's that even specializing??? C'mon, that's a terrible example!!!

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Parth P Member Since: Aug 9, 2013
27 of 107

Olga, what else you expect from a company who charges you 20% of project , plus wants you to pay 10 dollars a month, plus wants you to buy connects with money, charges you to withdraw your hard worked money to your account and even after all of this,

They don't provide you customer support dierctly and forces you to put a post in community forum site, forces you to not to have portfolio items as you want in your profile.
I understand that upwork has large user base, so does facebook and so does paypal, other companies do provide support directly to the customer.

 

Some years ago they were charging clients as well, not sure they are doing now or not,

With all of this, they are saying, "work if you want, we don't care about you at all"

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Rina L Member Since: Jun 23, 2019
28 of 107

Hi, I also met the same problem. I can't add portofios to my profile. When I click the plus sympol, there is a instruction let me to make specialize profile and after I made, I can' t add portfolios to my general profile. It was affected my job seriously.

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Active Member
Melissa M Member Since: Jul 3, 2019
29 of 107

This is utterly infuriating. This is not encouragement. Will I be able to update my portfolio once I do what I'm being forced to? Thanks. 

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Active Member
Tracey R Member Since: Jun 20, 2019
30 of 107

I have a few items in my portfolio but I don't think I'm at my max, assuming there is one. I was trying to add another article and it's not letting me. It's trying to get me to set up a specialized profile, but I don't want to.  This hasn't been an issue in the past so I don't know if this is a new change?  Is there any way around this? I just want to add it to my general portfolio. Any way to do this?

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