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I am trying to update my portfolio with a new folder but cant

Community Guru
John K Member Since: Feb 17, 2015
31 of 86

Dante H wrote:

I really prefer to keep only the main profile, so how can I add an portfolio section without having to create an specialized profile?

Dante, you can't, unless Upwork decides to allow everyone to change their portfolio without creating a specialized profile.

"No good deed goes unpunished." -- Clare Boothe Luce
Active Member
John M Member Since: Jun 15, 2019
32 of 86

I have to agree with all of the complaints above. It is ridiculous that I cannot add portfolio items to my main portfolio. What happens if I DO create a specialized portfolio? Do all the items automatically migrate to my main portfolio? What if a client is just browsing freelancers and looks at my main portfolio and there's nothing there.

When I hear the statement that this is "working as designed" I want to know who did the UI/UX research on this "feature" and what methodology they used. They certainly didn't ask any users.

Community Guru
Douglas Michael M Member Since: May 22, 2015
33 of 86

John M wrote:

...When I hear the statement that this is "working as designed" I want to know who did the UI/UX research on this "feature" and what methodology they used. They certainly didn't ask any users.

Upwork introduced this feature for IT workers. When they saw an increase in either hiring or revenue in that segment, they made one of their infamously unsupported extrapolations, and made it a stridently and insistently promoted "option" across the board. Despite clamor from users reporting a poorly-executed implementation and users for whom specialized profiles make no sense, Upwork has now resorted to coercion for this "option."

Active Member
Kevin O Member Since: Feb 27, 2019
34 of 86

This is a big problem.  I echo the setiments of everyone above that forcing freelancers to add a specialized profile just so they can add portfolio items is ridiculous.  And while I hear "specialized proflies are better for searching and connecting freelancers to clients" it should be our decision to use them if it fits within our business.  A specialized profile doesn't fit within what I do so now I'm stuck not being able to add more portfolio items.


Portfolio items should be optionally tied to specialized profiles.  Not required.


Your limitation is hurting our business.

Community Guru
Scott B Member Since: Nov 20, 2015
35 of 86

Valeria -


You make it sound like this impacts those who want/need a specialized profile. You say "We will soon be launching a new feature that allows freelancers with specialized profiles a more modern way to showcase their work to potential clients – portfolio templates."


However, the current process FORCES a specialized profile if you want to add any portfolio items. Why was this change made? Why do I need to create a specialized profile when my main profile covers everything I need? UW is forcing people to create a specialized profile if they want to display their work even if they only do one thing. This makes no sense. 

Community Guru
Mary W Member Since: Nov 10, 2014
36 of 86

There is no such thing as a specialized profile in my field of endeavor.  Sigh. I'm missing all the fun.

Community Guru
Wendy C Member Since: Aug 24, 2015
37 of 86

LOL @ Mary.  You can supply the popcorn ... that way you'll not feel left out.


Offerng specialized profiles is a service some genres of work can benefit from.


Requiring them is an all together different matter. 


We all know that U has been pushing (read basically demanding) agency affiliation as they seem to be convinced it is more lucrative.  Requiring specialized profiles was the first tangible step to this. 


If we are unable to add portfolio items to primary profiles OR are able to add portfolio items only to /if the same item resides in a specialized profile U.'s shift to agency-only is confirmed. It might take a while ... but we're rather adept at ferreting out intentions by now.

Vladimir G Moderator Member Since: Oct 31, 2014
38 of 86

Hi Scott, Mary and Wendy, 


I moved your posts from the Portfolio Templates announcement thread to this one, discussing the recent changes you mentioned in your comments, which weren't directly related to the subject of the Templates announcement thread but are relevant to the recent discussion in this thread.


To all,


Thank you for sharing your feedback and sentiment around the recent changes affecting the process of adding new Portfolio items. We've shared your views with our team and will follow up with an update on this thread soon. 

Community Guru
Wendy C Member Since: Aug 24, 2015
39 of 86

Thanks for letting us know, Vlad -

Speakng for Mary and Scott as well.  Smiley Happy

Active Member
Dan B Member Since: Jun 12, 2019
40 of 86

Hello everyone,

I'd like to add to the general sentiment.

I was having issues adding work to my portfolio and had to google the problem.

Specialized profiles should be OPTIONAL.

This shouldn't be made more difficult than it has to be.