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I am trying to update my portfolio with a new folder but cant

kristine_madden
Active Member
Kristine M Member Since: Jun 29, 2019
51 of 109

I feel the same way. While I did create specialized profiles, some of the work I have done on Upwork does not fall into either category. I would prefer the option to just add items to my general profile.

jgubler
Active Member
Jacob G Member Since: Apr 18, 2018
52 of 109

It occured to me that this is an attempt by Upwork to pull the signal from the noise, to find specialists more easily, to increase client satisfaction. Instead of creating bloat on the profile, why not create a tiered skill list. 1-slot for a freelancer's strongest skill-grouping, 3-slots for their secondary skill-groupings, etc., with the same 10 skill limit, and weighted by their overall rating - wouldn't this achieve the same thing, more efficiently, and with a better user experience for freelancers?

mystudiomke
Community Guru
Lila G Member Since: Dec 4, 2017
53 of 109

Today, I was trying to post a portfolio on my profile and turns out you can no longer do that without being forced to create specialized profiles.  Word directly from the Upwork support team.

 

I currently don't need to create specialized profiles for the type of work I do.

 

However, what I need is to keep my portfolio updated. As an architect, what makes me stand out is my portfolio. Very inefficient move from Upwork to its freelancers who use this feature. I figured I asked the community and see if there is any work around this? Have you tried posting a portfolio on your Upwork page a different way?

 

It is not the end of the world since I also have my website. But if there is a workaround here would love to hear them as I would also like to keep my profile updated.

 

Thanks!

 

**edited for Community Guidelines**

 

Lila
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
54 of 109

Hi Lila, 

 

I would like to confirm the information that was shared to you by the Customer Support Agent who handled your ticket. Please know that this is working as designed to encourage users to create specialized profiles as this allow freelancers to better customize their skills and experience. You may read more about it here through this announcement post. 


~ Avery
Upwork
michelle-trevino
Ace Contributor
Michelle T Member Since: Mar 28, 2018
55 of 109

I don't need a specialized profile for what I do either. Clients like to see all my skills in one place. Many have changed the job description or given me an additional contract based on all the things listed in my profile. No need for me to separate it.

mystudiomke
Community Guru
Lila G Member Since: Dec 4, 2017
56 of 109

Exactly. 

Lila
durchanek
Active Member
Ladislav D Member Since: May 16, 2017
57 of 109

Hi Avery,

this "encouragment" forces specialised profiles even on freelancers who really do not need them like myself. Please understand that freelancers are responsible adults (mostly) who are perfectly qualified to decide if they need a specialised profile or not.

If you believe you have built a great feature, explain it and see how it goes but forcing it on everyone is a teribble way how to promote it.

 

Ladislav

bzstudio
Ace Contributor
Lisa T Member Since: Apr 26, 2016
58 of 109

I agree, Ladislav. I would be interested to see how many customers Upwork has lost because of the frustration with being forced to use a portfolio system that doesn't work. They're probably hemmorrhaging customers and have no idea why. Yes, they say over and over in pasted comments that it's working as designed, but it is not. Even after adding a specialized profile that I didn't need, I still can't add anything to my general profile. There are things that NEED to be in my general profile that absolutely do not belong on the specialized profile. But it's impossible to add them and customer support said they would make a suggestion for consideration to their team. This shouldn't even be a suggestion, or a consideration. It should be FIXED. It was suggested to them in early July, and still has not been fixed.

mtngigi
Community Guru
Virginia F Member Since: Feb 15, 2016
59 of 109

Avery O wrote:

Hi Lila, 

 

I would like to confirm the information that was shared to you by the Customer Support Agent who handled your ticket. Please know that this is working as designed to encourage users to create specialized profiles as this allow freelancers to better customize their skills and experience. You may read more about it here through this announcement post. 


Please stop stating "to better customize their skills and experience". It does nothing of the sort.

 

I customize my skills and experience with every bid I write, as do most experienced freelancers. Please stop shoving things we don't need or want down our throats. Upwork. The only portfolios that are any of your business are all the ones belonging to scammers, filled with stolen work.

 

Please do let me know when I'll be able to edit my portfolio without your intrusion.

artselena
Ace Contributor
Elena M Member Since: Feb 26, 2018
60 of 109

Hello Upwork Community!

I would like to add some fresh works to my portfolio, but it keeps redirecting me to a specialized profile page.

I would not mind using it, however, there is no available option to choose from the list, that represents the skills I would like to represent (embroidery digitizing).

Maybe somebody can advise me how to solve it or which option will be correct to choose if I wish to add portfolio item related to embroidery digitizing?

Thank you in advance! And a good day to all!

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