I am unable to accept an agency invitaion

[#1]

I was sent an invitation and when I click on it, nothing happens. I've tried accepting both via Upwork notifications as well as via email. 

[#2]

Hi Hazel,

We'll have one of our agents reach out to you via a support ticket to assist you with accepting this invitation

Thank you for reaching out to us. 

[#3]

I was sent an invitation and when I click on it, nothing happens. I've tried accepting both via Upwork notifications as well as via email.