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I am unable to leave the agency.

Active Member
Sachin S Member Since: Jul 21, 2015
1 of 47

I want to leave an agency but everytime when I got leave agency I get an error saying:


"You have active proposal with team XXXXX. You need to end them first before you can leave the team."


Even I don't have any active proposals with above agency or team (XXXXX). So what's wrong there? Please help me sort out this issue immediately.

Valeria K Moderator Member Since: Mar 6, 2014
2 of 47

Hi Sachin,


I have checked your Teams and do not see any agencies you are a member of. Were you able to leave the agency? Please, let us know if you have any additional questions.

~ Valeria
Active Member
Jhenine R Member Since: Dec 21, 2015
3 of 47

hello why cant I leave my agency?

i dont have any contracts active.

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
4 of 47

 Hi Jhenine,


Were you already able to remove it? I currently don't see an agency account linked to your account. 

Active Member
Kostiantyn M Member Since: Mar 4, 2016
5 of 47

Hi I have already tapped "leave team" button, and there isn't any team in "My teams" section, but the agency is still appear on my top right menu

Active Member
Kostiantyn M Member Since: Mar 4, 2016
6 of 47

I'm still facing the same issue. Can someone give me some updates on this ? 



Vladimir G Moderator Member Since: Oct 31, 2014
7 of 47

Hi Kostiantyn,


Please contact Customer Support and they will assist you with this.

Active Member
Aleks R Member Since: Feb 9, 2018
8 of 47

Hi, could you please help me to leave the agency, because i can't.

Goran V Moderator Member Since: Mar 24, 2017
9 of 47

Hi Aleks,

You will need to withdraw all of your active and archived proposals in order to be able to leave the agency.

Active Member
Jowillyn T Member Since: Apr 21, 2018
10 of 47

Hi Goran, 


I hope you can help me and provide me with details. I am under contract and that contract is under the agency |I am in. If I leave the agency, what will happen to the active contract? 


Will the contract I have in the agency get transferred to my personal account?