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I am unable to leave the agency.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
11 of 47

Hi Jowillyn,

 

You'll need to close the active contracts on which you were hired as an agency contractor before you can leave the agency you're associated with.


-Joanne
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Active Member
Luis Edgardo H Member Since: Aug 15, 2016
12 of 47

I have this problem

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
13 of 47

Hi Luis Edgardo,

 

When you go to your Settings> My Teams and select "Leave Team" from Actions menu, do you see an error?

 

Screenshot_1.png

~ Valeria
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Active Member
Kirill S Member Since: Sep 25, 2016
14 of 47

I can't leave the agency too. On "My Teams" page i see "You currently have no Teams", but i'm steel attached to agency as i see in right sidebar.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
15 of 47

Hi Kirill,

 

In Settings> My Teams you will see the name of the agency and a button "Action" next to it. Please, click on that button and select "Leave Team:"

 

Screenshot_30.png

~ Valeria
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Active Member
Kirill S Member Since: Sep 25, 2016
16 of 47

There is no such option. Please, look at my screenshot

 

My Teams - Google Chrome 2016-09-25 22.08.11.png

 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
17 of 47

Kirill, 

 

Could you please access your Settings using a different browser or after you clear cache and cookies? It should show like this:

 

Screenshot_32.png

~ Valeria
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Active Member
Jamil M Member Since: Oct 4, 2016
18 of 47

I am having the same issue that i have no active contracts or anything. But when i go to leave the team from that dropdown you showed in an image, then i get an error in red which says:

(! Can not leave team. You have active contract or proposal with team.)

 

I dont know why it is happening, i already lost my clients on Upwork because of this.

 

Please help me out on this.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
19 of 47

Hi Jamil,

 

Please unarchive the recently accepted invite and withdraw your proposal. Let me know if you were able to leave the agency afterwards.

Active Member
Jamil M Member Since: Oct 4, 2016
20 of 47

Well i do as you say, but i am still getting the same issue:

 

(! Can not leave team. You have active contract or proposal with team.)

 

What should i do now? Will i widthdraw that proposal?

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