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iaminnovative
Community Member

I am unable to verify my account. My bank statement shows 1 deposits for .12 and 1 for 0.07.

I am unable to verify my account. My bank statement shows 1 deposits for .12 and 1 for 0.07. It keeps saying "The amounts you have entered are incorrect. Please check the amounts and try again."

3 REPLIES 3
aocumen
Community Manager
Community Manager

Hi Minel, 

The Customer Support Team will reach out to you to assist you in verifying your bank account.


~ Avery
Upwork
2de8ae86
Community Member

I need help from customer support now! I have tried 2 different cards, have 4 transactions charged by Upwork and still my card is unverified. Not to mention : YOU CAN"T FIND CUSTOMER SUPPORT! Why don't you have a chat support easy to find?! 

Hi Alina,

We'll have one of our agents reach out to you directly via an email ticket to help assist you with this, you should be hearing from them very shortly.

~Nina
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