I am unable to withdrawal My fund. Payment Account is currently restricted

[deshonline_it]

I am unable to withdrawal My fund.

**Edited for Community Guidelines**

There was a direct contract many days ago. I have completed the projects as client request and delivered.

After few moths i got an email from Upwork that " My client open a dispute request from his bank" Due to his reason, upwork restriected my withdrawal account.

My question is , Where i delivered the works and gave all proof to upwork, if my client scam what can i do from my end?

I have tried to contact with this client but no response.

Now if upwork want to charge back me then, where are the payment protection ? And is it my fault where my client opended a dispute without rason?

How can i resolve this problem?

Please help me, i am totaly helpless 😞

[LuiggiR]

Hi there,

I can see that there's already a support ticket open for your case. The team will review it and should be following up with you soon. 

Thank you.