I am waiting for kind message of upwork

[hdiego]

Dear Upwork Team!

Last week I have done a video chat to prove my profile of account and  received a message that I could get a result of verification within 24~48 hours.
but unfortunately, I haven't received any message from upwork. I don't know what is the  reason and how  I can solve this problem.

I am looking forward to hearing  the good news.

Best regards

Diego

[tinker_bell3 · Accepted solution]

Hi Diego,

Our team will reach out to you via email to request for additional information. Please complete the steps that will be requested on the email. Thank you!