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sting_me_not
Community Member

I bought 60 connect but I didn't received it...

I bought 60 connect but I didn't received it..where can i report or file a ticket for my connect to reflect on my profile or maybe get my money back?

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Steve,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.

~ Goran
Upwork

Hi Goran.

I bought connects and I didn't receive them. The Receipt Id is 350092805. Kindly help.
Thank you.

Hi Tomilayo,

 

I'm sorry to hear about what happened. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

Hello Tomilayo,

 

Hope you are doing well..!!

 

Yes, sometimes it happens but not to worry you can connect Upwork support they will check the issue and get it resolved immediately if anything went wrong technically. 

 

Also, you can check your connect history, I have attached a screenshot to let you know where you can find your connect history.

 

I hope this helps.

 

Best regards 

Bipin

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