I can send a prospective client my contact info outside Upwork. Have I made an error?

[andrew222]

I'm trying to get straight with the rules for contact outside Upwork.

I've been managing existing clients and so I haven't paid much attention to rules for approaching new clients. I'm able to share mine, as I have forever, but a recent prospective client is not.

That is -- I've given the client my email address so that she can give me access to her website, so I can see what's what, and so that I can make an informed proposal to close a contract.

Have I made an error, and if so, how can I correct it? If it is an error, how am I supposed to dig through her site's backend? It's not resolvable through Zoom screen sharing.

ABS

[JoanneP]

Hi Andrew Bryan,

We realize that some tools and services require the sharing of an email address to gain access. If you require access to a system before a contract starts, you may share your email address for the sole purpose of gaining access to a system. All communications, however, must still take place on the Upwork platform.