I can't able to apply jobs

[Sridhar S]

I am getting this message in my Action required:

To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here. page 

But when I hit here , it takes me to the support page but after 2 seconds it redirects me to my upwork homepage automatically ... dont lnow what to do , please help

[Vladimir G]

Hi Sridhar,

I'll ask our team to take a look, follow up with you directly with more information and help you with verifying your profile.