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j_kumar_rony
Community Member

I can't buy Membership plan

I want to buy membership plan but when I am going to buy membership plan then upwork charges their money for 2 times but I am still now in basic package. Please can you help me to solve this issue?

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JoanneP
Moderator
Moderator

Hi Joydev,

 

I checked your account and see that you have not yet successfully upgraded your plan and you haven't been charged for upgrading. Can you please try to use a different browser and see if that works? If you are still not able to upgrade your plan, please let us know so we cna investigate further. Thanks!

~ Joanne
Upwork

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JoanneP
Moderator
Moderator

Hi Joydev,

 

I checked your account and see that you have not yet successfully upgraded your plan and you haven't been charged for upgrading. Can you please try to use a different browser and see if that works? If you are still not able to upgrade your plan, please let us know so we cna investigate further. Thanks!

~ Joanne
Upwork
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