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Community Member

I can't buy connects

Hello, there

I have some issue buying connects and I didn't solve this issue for around a month

My account accepted debit card and I bought some connects with money I had charged when I create this card.

Around a month later, I have withdrawn money from my payoneer account to bank account

Certainly, there is money I have withdrawn on my bank account, but can't buy connects with my card

Failed whenever I tried.

Let me share my balance of my bank account. Even they at the bank don't understand why I can't buy connects with card.

**Edited for community guidelines**


I am eager to work here, but can't due to this issue,

please help me if there is anyone experienced with this issue.


Thanks in advance



Community Manager
Community Manager

Hi Mario,


We'll have one of our agents reach out to you via a support ticket to assist you with purchasing connects. 


Thank you for reaching out to us. 

~ Bojan
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