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superm95
Community Member

I can't buy connects

Hello, there

I have some issue buying connects and I didn't solve this issue for around a month

My account accepted debit card and I bought some connects with money I had charged when I create this card.

Around a month later, I have withdrawn money from my payoneer account to bank account

Certainly, there is money I have withdrawn on my bank account, but can't buy connects with my card

Failed whenever I tried.

Let me share my balance of my bank account. Even they at the bank don't understand why I can't buy connects with card.

**Edited for community guidelines**

 

I am eager to work here, but can't due to this issue,

please help me if there is anyone experienced with this issue.

 

Thanks in advance

 

Mario

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Mario,

 

We'll have one of our agents reach out to you via a support ticket to assist you with purchasing connects. 

 

Thank you for reaching out to us. 

~ Bojan
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