I can't get paid to my Payoneer account

[brian_dos_santos]

Hello,

I'm tryed to get paid to my Payoneer account but the payment schedule failed, even if I try manually the payment fails. I dont know what is happening I have my Payoneer account verified.

Thank you

[BojanS]

Hi Brian,

I checked this for you and was not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[brian_dos_santos]

They give me this msg when I tryed to get paid manually: "Unfortunately, there appears to be a problem with your Payoneer card. Please contact Payoneer support and refer to Payee ID **Edited for community guidelines**". The problem is that Payoneer doesn't let me to chat with a support system and I don't really have a Payoneer card either, actually I'm trying through Upwork payments to be electable to have a card

[BojanS]

Hi Brian,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for your patience. 

[brian_dos_santos]

Ok, thank you Bojan