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I can't get payment

barbnofilter
Active Member
Oguzcan D Member Since: Mar 19, 2021
1 of 2

Hi. recently I uploaded my payment methods but i did not receive a payment. Currently, my balance appears to be $ 0. I can't see the $ 100 that should come from my job. Can you help me?

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2 of 2

Hi Oguzcan,

 

I checked and it looks like the funds are already in the 'Pending' tab of your Reports page. This represents the standard security hold period in which funds cannot be withdrawn. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. Feel free to check this help article to learn more about how you are getting paid for Fixed-Price contracts.

 

Thank you.

~ Aleksandar
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