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I can't log into my account. I am in another country so I can't use SMS verification



I am on a trip outside of the country where my account was created. After I cleaned my cache and cookies of my computer I was asked to verify my account via SMS code in order to log into Upwork. However, I can't use my mobile phone number. So I created this new account. I want to log into my old account. Who can help me?  Thanks a lot!


Best regards,

Huamei Q



Retired Team Member
Retired Team Member

Hi Huamei,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your original account. Thank you.

~ Goran
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