Aug 16, 2020 12:32:11 AM Edited Aug 16, 2020 04:46:58 AM by Nikola S
My boyfriend cannot log into his account, it was tied to a google account. After clicking on ”login”, the download starts and after that nothing changes. So for 4 days he tried to log in through all devices and also tried through another browser. He wrote to technical support but they didn’t answer. Does anyone know, how to help in such a situation? Btw, this is his account: **Edited for Community Guidelines**
Aug 16, 2020 05:01:08 AM Edited Aug 20, 2020 12:45:27 PM by Nikola S
Hi Manzura,
Thank you for reaching out to us. Could you please let them know to try and clear cache and cookies or log in using a different browser? If the issue still persists please ask them to contact us directly on any social media they prefer and we will be happy to help.
Please note that we cannot share information about other users' profiles other than with themselves for privacy reasons.