I Registered in Upwork and when I trying to login to upwork help support, it is redirecting to My Job Feed.
And in the URL I am seeing the below message:
kind=error&message=Invalid data from remote sign-in mechanism. Missing name or email.
Can anyone help me to come out from this problem? I used many computers and laptops as well as mobiles, but no solution.
Best wishes and regards.
Bin, have you tried using the Help & Support menu item in the footer of the main site? On your job feed page just scroll down and click Help & Support from the footer. That'll take you to the H&S page where your options for how to contact Customer Support are on the right of the page.
Have you received notification from Upwork that your profile has been approved? I believe I read that, until that happens, you cannot access support. I'm sure someone will respond if that's not correct.
Very thanks Miss Christy.
I've tried everything what I can do....
Even checked this link too.
She was same issue with me.
But she also not solved her issue.
Maybe, 'bad luck good luck, who knows."
I think, I am bad luck...
I just checked your account and I can see that our team has reached out to you via ticket, you can access your tickets on this Link. Let me know if you`re receiving any errors or your being redirected when you try to access your ticket section. Thank you.
Please try logging in with another browser to your account and then accessing this link. First you will need to log in and then you will be able to access your Request section. If you`re still experiencing the same issue let me know, thank you.
Thank you. IE does not help too. I really need help because I need to complete identity verification video call and can't reach help center. Is it possible to receive this call in another way?