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Yaroslav's avatar
Yaroslav S Community Member

I can't purchase a connection!

I added a bank card, but the money is charged and then returned back to the card. And the following notification appears in UpWork - Sorry, something went wrong on our end. Please refresh the page and try again. If this issue keeps happening, contact customer support.

 

I'm getting a lot of stress because I can't contact support and can't work because I can't buy a connection.

 

I also read that many people have this problem now.

 

 

2 REPLIES 2
Amaan's avatar
Amaan A Community Member

Just remove your cards or other payment option and add again! i hope this works.

Yaroslav's avatar
Yaroslav S Community Member

Unfortunately, it does not work

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