I can't send proposals.

[skazok]

Hi, I can't send proposals.

Today I get a verified badge. When try to send a proposal I see the message:

"Please contact customer support to receive a new URL. The URL will be active for 30 days."

So as it tells me to contact customer supports, I doing it.

[g_vasilevski]

Hi Alexander,

I checked your account and I can see that you`ve followed up on your ticket. Our team will update your ticket as soon as possible and will assist you further. Thank you.

[skazok]

I don't understand where I can see status of the ticket, nor I understand what is the ticket and when it is created. And I don't know what it measns to follow up on a ticket.  It is all very vague for me.

Is the ticket about verification? I have already got my badge.

What now? I have waite untill what? I am going to resive an email?

I can wait it is okay, but it would be nice to know what exactly I am waiting for. Email? Another badge? Another replay here in conversation?

PS: Sorry, didn't use the cite for a while, so I forgot how things is done here.

[BojanS]

Hi Alexander,

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

Thank you!

[skazok]

Hi.

Thanks.

I don't have documets that proove my adress within 6 months.

I have writen it to another team member, who emaild me.