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assertinfotech
Community Member

I can't upgrade my membership plan for Agency.

Hi Upwork Team ,

   When I try to upgrade my Agency Membership Plan it says "Your payment could not be processed. Please choose an alternate payment method or retry again later."

Could you please verify what is the exact problem? I have added International Debit card as payment method. 

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Manish,

 

Upwork accepts the following billing methods for paying memberships: Visa, MasterCard, Discover, or American Express. We also accept PayPal as billing methods for membership, but it isn't available to all freelancers, the option to use PayPal will only appear in the Add a Billing Method form if it is available to you. To learn more about this, please read this and this help articles.

~ Bojan
Upwork

I am using MasterCard . But not being able to pay with this.

But my bank says, it has international transaction enabled.

Hi Manish,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.

~ Goran
Upwork
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