Mar 26, 2019 11:41:25 AM by Manish S
Hi Upwork Team ,
When I try to upgrade my Agency Membership Plan it says "Your payment could not be processed. Please choose an alternate payment method or retry again later."
Could you please verify what is the exact problem? I have added International Debit card as payment method.
Mar 26, 2019 12:49:49 PM by Bojan S
Hi Manish,
Upwork accepts the following billing methods for paying memberships: Visa, MasterCard, Discover, or American Express. We also accept PayPal as billing methods for membership, but it isn't available to all freelancers, the option to use PayPal will only appear in the Add a Billing Method form if it is available to you. To learn more about this, please read this and this help articles.
Mar 26, 2019 11:52:02 PM by Manish S
I am using MasterCard . But not being able to pay with this.
But my bank says, it has international transaction enabled.
Mar 27, 2019 12:03:00 AM by Goran V
Hi Manish,
One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.