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I cannot get paid via my Payoneer account

Hello Upwork Community,


I hope this form finds you well. I have an issue with getting paid my weekly salary. I added my Payoneer account which is under my name as it is on my Upwork account. So I need help with this please, because I already added the account 3 days ago and I tried to withdraw my money 2 times- the withdrawal was rejected under the reason: Unable to apply. I don't understand what that means and I have been dealing with withdrawal issues since I set up my Upwork account (a month and a half ago), so I feel exhausted still having to keep trying to solve the same problem. Would anyone help me please?


Thank you in advance for your time and understanding.


Kind regards,

Aya Ahmed

Community Member

images (1).jpeg


Hi Aya,


I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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