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6a69afb7
Community Member

I cannot get paid via my Payoneer account

Hello Upwork Community,

 

I hope this form finds you well. I have an issue with getting paid my weekly salary. I added my Payoneer account which is under my name as it is on my Upwork account. So I need help with this please, because I already added the account 3 days ago and I tried to withdraw my money 2 times- the withdrawal was rejected under the reason: Unable to apply. I don't understand what that means and I have been dealing with withdrawal issues since I set up my Upwork account (a month and a half ago), so I feel exhausted still having to keep trying to solve the same problem. Would anyone help me please?

 

Thank you in advance for your time and understanding.

 

Kind regards,

Aya Ahmed

3 REPLIES 3
ed92624e
Community Member

images (1).jpeg

JoanneP
Moderator
Moderator

Hi Aya,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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