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d437dd7b
Community Member

I cannot get paid!!

I have a project that works normally for 3 weeks.
If everything is working fine, I should get paid for the hours worked last week in my account this morning.
However, I have confirmed that the money that has been normally paid so far is still in the 'Review' state, not 'available'.

This is not what caused the payment to fail on the customer side, I'm guessing it was caused by a bug in some Upwork financial management team. Please help clarify this issue and allow me to withdraw today.

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Yurii,

 

Thank you for your message. Please note that all logged hours on the Hourly contracts are processed as per the weekly billing cycle. You can check your Report page for the earning status.

 

Thank you,

Pradeep

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