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05dc1f01
Community Member

I cannot login to my account - tried reset password - never arrives

I cannot login to my account **Edited for community guidelines** - tried reseting password many times but the email never arrives.  checked spam folder.  I had to create this temp account to allow me to put in this support request. Please help.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Mike,

 

Please use this form provided in this help article to reset your password or security question. 

 

Thank you!

~ Bojan
Upwork
b817274c
Community Member

I have tried reseting my password multiple times today, i cleared my cache, and tried on chrome and firefox.  i cannot log into my account.

BojanS
Community Manager
Community Manager

Hi Jeremiah,

 

Could you please try using this form provided in this help article to reset your password or security question? 

 

Let us know if the issue persists. 

~ Bojan
Upwork
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