I cannot receive my verification code text while I'm signing in.

[omarvhexcel]

Hello Guys!

I have a problem as since I changed my cell phone to a new one, I cannot receive a text verification code to my new cell phone, however it's the same phone number. So, I always have to verify myself by clicking on try another method and do it through the upwork application.

The point is, I strongly believe the text veficaition code is better and easily plus I don't like to have a problem and this problem has been for a long time since I changed my cell phone.

Any ideas please?

SIncerealy,
Omar Lasheen

[PradeepH]

Hello Omar,

One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep.