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I cannot upgrade to freelancer plus membership. Why payment process has error?

nyash13
Active Member
Yash N Member Since: Dec 25, 2018
1 of 3

 I am new to upwork and I have freelancer basic membership when I tried to purchase freelancer plus membership it always showed error -> "Your payment could not be processed. Please choose an alternate payment method or retry again later." I have added a MasterCard in the billing method.  I am trying these since last three days. But the same error goes on. What to do?

See Image:

 

- Yash

tuhin_hossain_
Active Member
Tuhin H Member Since: Jan 16, 2019
2 of 3

Which  type of mastercard is it?  Please  attach the screenshot here you faced...

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 3

Hi Yash,

 

One of our customer support agents will reach out to assist you directly regarding this concern. Thank you!

~ Joanne
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