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makiaaqeel
Community Member

I cannot view my dispute tab

Hello,

 

I cannot view the dispute tab after clicking on the help option. There is a notification on it and I cannot seem to access it. I am stuck on the requests tab even when I click on the dispute tab. Please help

3 REPLIES 3
PradeepH
Moderator
Moderator

Hi Makiya,

 

Thank you for contacting us. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep

Upwork

Same here. The only way how I could review the dispute was opening it via email.
BojanS
Community Manager
Community Manager

Hi Zuzana,

 

I have checked this for you and a ticket for this case has not been initiated yet as the case is under our team's review. Once the case ticket is started by an agent, you will be able to see the Dispute tab on the platform and access the ticket.  

 

Thanks for your patience! 

~ Bojan
Upwork
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