@Hermann M wrote:
That is hard to understand I know. I quoted her 15 hours during the first month and she must have thought I would do an hour every 2 days or so. She got really upset when she got the bill and her reasoning was (free of any logic) that I told her 15 hours in one month and notone week.
The work I did was up to standard and I even went beyond and gave her marketing suggestions for which she was gratful. It all changed the moment she got the bill. I can only asume that she was having financial problems and tried to get out of paying that way.
The fact remmains, as a freelancer on Upwork you are unprotected against such malignant clients, even if you have all the evidence within the Upwork messanging system.
Hermann - in CERTAIN situations, I agree with you, especially if a job goes into arbitration and the freelancer is entitled to receive the funds in escrow. The client of course, in retaliation can leave a scathing untrue feedback just because they were not successful. I hope, one day that Upwork would not allow any feedback at all, not for the client or freelancer.
There are scammers on here too who will leave negative feedback if they don't get a refund from freelancers. There are freelancers on here who think their work is exceptional when, in fact, it's mediocre. Those freelancer think they deserve fantastic feedback. And finally there are clients, that no matter what a freelancer may do, it's never enough, thus negative feedback comes into play.
Upwork is what it is. Whether or not feedback is a disadvantage, this is what we have to work with. Top rated freelancers receive a perk to delete both public and private feedback. Other then that, all I can say is try to get more jobs, so the negative feedback ones fall off. Other then that, we freelances make the best of it.
