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doston-khamdamov
Community Member

I did not receive any payment after pending period

Hello. After I finished my first contract which was 4 hours ($15/hr):

1: The time is not displayed correctly, showing 1.5 hrs (maybe I selected a different time zone during the work time).

2: After the Pending period finished which was March 17, I did not receive any money into my balance (even for 1.5 hrs).

 

But I've received the payment of my 2nd contract into my balance today.

2 REPLIES 2
designbuyers
Community Member

You need to open a ticket regarding this issue directly via a support ticket.

Multi-talented Entrepreneur Digital Business Consultant and digital media creator
JoanneP
Moderator
Moderator

Hi Doston,

 

For hourly contracts, you get paid following the weekly billing cycle. All time logged in the Work Diary by the freelancer is automatically invoiced to the client using the schedule below.

 

  • Week 1 – Freelancer logs time using the Upwork desktop app and Work Diary.
  • Week 2 – Hours within the weekly limit invoice to your clients on Monday. They have until Friday to review the work. Then the review period ends.
  • Week 3 – Earnings become available on the following Wednesday.

You can check the pending earnings and the date when it will be available for withdrawal by checking your transaction history. 

~ Joanne
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