Earlier, I tried buying 6 dollars worth of connects. But I kept receiving an error.
So after refreshing Upwork, I tried buying again 2 more times, but it was still not working.
After that, I noticed that I was charged for 18 dollars, three 6 dollar purchases, but somehow I did not receive my connects.
It happened 3 hours ago, and my connects are still not there.
Please help me
Thank you in advance!
**Edited for Community Guidelines**
I am sorry to hear about the error while adding Connects. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.